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eMASON has the following positions available:
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Business Analyst/Business Process Engineer
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Business Analyst/Business Process Engineer | Apply for this position |
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Overview:
The eMASON, Inc. Business
Analyst/Business Process Engineer develops product expertise in the Clarifire
application to facilitate and manage software implementations. In this realm,
they provide analysis and management of processes that result in efficiency,
quality and effectiveness for eMASON clients.
Responsibilities will
include but are not limited to:
Quickly develop deep Clarifire
application expertise in order to serve as Clarifire Subject Matter Expert for
eMASON clients.
Assist in the analysis, design,
build-out and automation of critical business processes, using Clarifire.
Assist in identifying ways to
improve client processes through Clarifire-based process automation, assisting
in:
o Data gathering, Workflow and Process mapping in MS
Visio
o Preparation and documentation of client business
requirements
o Process
improvement analysis (what to automate, what to change, what to eliminate)
Preparation of Case and Time
studies of before and after
Project Management for clients on
a large scale
ROLES
Deliver superior client-support
during Consultative and Pilot Implementation phases of Clarifire deployments
and consulting engagements.
Serve as a member of the Level 2
client Support Desk, directly handling and tracking client requests for
Support. Ensure timely, professional and complete response to client end-users
on requests for assistance, independently resolving issues and questions when
possible and routing problem incidents to the appropriate internal teams for
resolution as necessary.
Provide end-user and
train-the-trainer Training on eMASON software products and processes.
Requirements:
Bachelor's degree in Business,
Information Systems or related fields
BPM Certification preferred
Financial Services/Mortgage
lending experience preferred.
Advanced MS Visio skills are a
MUST
Minimum of five years experience with
workflow or process automation experience
Excellent analytical skills and
attention-to-detail
Excellent written and verbal
communication skills
Ability to travel up to 20% (can
be full time travel during periods of implementation)
Client focused
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ASP.Net Developer
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ASP. Net Developer | Apply for this position |
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Overview:
Apply strong technology industry
knowledge and programming / database expertise to influencing technical design
decisions and executing development assignments with uncompromising quality.
Employ a methodical, technically-informed
approach to problem diagnostic and troubleshooting efforts aimed at quickly and
efficiently identifying and resolving root-causes.
Assess objectives for assigned
projects, recommend technical strategies and specific tactics to achieve
objectives. Demonstrate and apply a broad knowledge across technical functions
to accurately anticipate and measure impacts.
Share responsibility with other
team members for the on-time, high-quality delivery of individual and team
objectives, requiring close coordination with other team members and the
ability to diplomatically drive peers toward increasingly high standards of
technical quality, productivity, and performance against specific assignments.
Work closely with key
stakeholders to identify user requirements, assess available technologies,
recommend and implement solution options.
Meticulously and professionally
document the results of all work efforts to ensure the transfer and retention
of institutional knowledge.
A minimum of 3 years of professional experience with:
Object Oriented Programming and a basic understanding of common
Design Patterns, Object-to-Relational Mapping (ORM), object models, and object
related hierarchy.
Strong SQL Server (2000, 2005) and database performance management
expertise. Must be able to
maintain/write/tune stored procedures and triggers, database Maintenance Plans,
and perform ongoing performance evaluation and tuning. Make recommendations on
optimizing database design within the context of current development objectives.
2-3 years ASP.Net knowledge.
VB.Net knowledge - eMASON is a VB.Net shop (while C# knowledge is
welcome, it is not used in our applications).
JavaScript knowledge.
Strong understanding of XML and its usage.
Additionally, the Candidate must have the following…
Candidate must have completed at least
3 .Net web projects and 1 project involving an object model in a professional
office environment.
Must be able to work in an Extreme
Programming / Agile rapid development environment with deliverables every 2 weeks
Be more than proficient at both written
and spoken English
Must be able to work independently
without a lot of supervision
Must enjoy being a heads-down coding
programmer.
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Technical Project Manager
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Technical Project Manager | Apply for this position |
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Overview:
The
Technical Project Manager (TPM) is responsible for the successful delivery
and completion of eMASON Clarifire® application implementations and related
projects. The Technical Project Manager effectively manages project work
through all stages of the SDLC including solution scoping, estimating, planning,
initiating, executing, controlling and closing processes. The Technical
Project Manager is highly skilled at understanding the complex needs of the
business, translating its priorities into technical project plans and
orchestrating the successful execution of the work to the specified timelines
on a consistent basis.
Responsibilities:
Scope
the project work through discovery of business requirements, non-functional
requirements and translation to technical work effort, SDLC project plans and
work breakdown scheduling.
Manage
project work in alignment with the Statement of Work (SOW) obligations and
ensure accurate team reporting of billable hours for efficient client invoicing
against the project budget on a monthly basis.
Effectively
execute and control the project work through proactive risk identification,
mitigation and issues management.
Create
project documentation and artifacts as needed to support the SDLC
implementation methodology or documentation requirements.
Manage
the overall project coordination, including managing scheduling, assigning
tasks, motivating resources and resolving problems.
Provide
consistent and concise verbal and written communications to project
stakeholders including project performance reporting, milestones reporting, status
reporting, issues and risks management reporting and quality reporting on a
regular basis.
Prioritize
project work plan packages, tasks and actions on a consistent basis.
Facilitate
the creation of deployment approach, training plan, & supporting
operational needs.
Upon
client acceptance of completed project, work with Operations & Support
teams to facilitate training and transition for maintenance & ongoing
support.
Create
project closure reports including validation of assumptions behind original
business case, lessons learned, & support of Operations during initial
period.
Work
to create repeatable implementation plans with a focus on reduction of costs
associated with implementation and methodologies that are highly effective.
Qualifications
Five
(5) plus years of recent/current Enterprise Project Management experience with
full lifecycle involvement in web application software development projects
(.NET or Java EE)
Excellent
and thorough knowledge of the SDLC process and implementation methodologies
best suited for web application development.
Proven
skills and ability in scoping, planning, executing and controlling technical
project work.
Demonstrated
managerial skills and ability to structure and lead teams successfully through
the full lifecycle of software solution implementation projects
Strong
working knowledge of .NET application architectures.
A
strong technical understanding of web application architectures through
hands-on application development, technical architect experience or
demonstrated technical project management.
Strong
knowledge of data integration architectures and schemas including web services,
XML/XSD, SOAP, EDI as well as batch integration and file transfer approaches.
Demonstrated
ability and skill with requirements analysis, process analysis, process
modeling, documenting workflows and developing technical specifications for
software development.
Strong
communication skills and ability to communicate succinctly and instill
confidence with internal stakeholders and the company's customers
Requirements:
A
Bachelors Degree in Business or related field is required. MBA or related
degree graduate level degree preferred.
Ten
(10) years plus years of overall proven success in the high tech industry with
a minimum of five (5) years in enterprise software application development project
management work either with a software vendor, professional services consulting
firm or IT project management organization.
Mortgage
Industry, Financial Services/Consumer lending experience preferred.
PMI
PMP certification is highly desired.
Exceptional
writing skills and reporting capabilities.
Ability
to travel up to 50% travel during implementation periods
eMASON,
Inc.'s vision and mission are centered on creating a culture that reinforces
our core values of Commitment, Self Responsibility, Respect, Innovation and Creativity.
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Database Administrator
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Database Administrator | Apply for this position |
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Overview:
The eMASON, Inc. Database Administrator will direct,
evaluate, review, and manage database resources and services across the
organization while providing technical support and
leadership to the team. This individual is also responsible for
developing, implementing, and overseeing database policies and procedures to
ensure the integrity and availability of databases and their accompanying
software.
Responsibilities will include but are not
limited to:
Create
database objects, including databases, tables, views, and program structures.
Ensure
data integrity using features of the DBMS such as physical integrity, semantic
integrity and internal structures (i.e. index consistency, pointer consistency,
backup consistency).
Monitor
SQL database performance, recommend, and implement performance tuning, analyze
access patterns and recommend application changes to optimize capacity,
latency, and throughput.
Design
schemas, stored procedures, and access methods to database underlying high
availability systems for multiple clients.
Monitor
and build appropriate indexes.
Monitor
and specify buffers and cache.
Backup
and recovery of databases.
Support
database consolidation and data migrations initiatives.
Identify
database requirements by interviewing stakeholders; analyzing department
applications, programming, and operations; evaluating existing systems and
designing proposed systems.
Improve
upon existing solutions by continuously refining database physical structure
and functional capabilities, database security, data back-up, and recovery
specifications.
Serve
as the subject matter expert instituting best practices and answering technical
and procedural questions for less experienced team members; teaching improved
processes; mentoring team members.
Consistently
maintain on time and accurate weekly reports utilizing Clarifire® application for
effectiveness.
Keeps
others informed of work progress, timetables and issues.
Addresses
problems and issues constructively to find mutually acceptable and practical
business solutions.
Requirements:
A
Bachelor’s in Computer Science or related field and at least 5 years of
experience in database administration and development.
MS
SQL server 2005 or higher
In-depth
knowledge of Windows OS capable of performing daily troubleshooting and support
in an enterprise web hosting environment.
Minimum
of 3 years experience with MS cluster services and clustered SQL server
databases
Skills
in database configuration, high availability design, data access optimization,
and high performance database interface design.
Strong
experience of relational databases, backup and restore operations, DB
logins/permissions, stored procedures, schema, triggers, database maintenance
activity, etc.
Demonstrates
a strong understanding of the database development life cycle including data
modeling, database coding, testing, and implementation.
Demonstrates
an understanding of complex problem solving techniques dealing with physical
database creation and support.
Knowledge
of writing SQL scripts.
Works
effectively with co-workers by sharing ideas in a constructive and positive
manner.
Listens
to and objectively considers ideas and suggestions from others.
A
team player with excellent communication skills is essential
Self-motivated
and largely self-directed.
Knowledge
of SSRS Reports and/or willingness to learn.
eMASON, Inc.'s
vision and mission are centered on creating a culture that reinforces our core
values of Commitment, Self Responsibility, Respect, Innovation and Creativity.
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Data Integration
Specialist
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Data Integration
Specialist | Apply for this position |
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Overview:
The eMASON, Inc. Data Integration Specialist will
develop product expertise in the Clarifire® application. Their knowledge of the
technology will allow them to facilitate, via translation tools, the conversion
of data files for implementation to both internal and external eMASON clients.
Responsibilities will include but not
limited to:
Acquire
a complete and comprehensive Clarifire® application understanding in order to
serve as a Clarifire Subject Matter Expert for eMASON internal teams and
clients.
Work
closely with Project/Business Analysts on client-specific initiatives that
involve data translation or integration development.
Assist
with coordinating and solving highly complex technical data communication and
transformation issues.
Design,
test and implement data translation objects (maps).
Troubleshoot
technical issues related to data transformation flow.
Analyze
client data specifications and provide gap analysis.
Communicate
with clients to clarify data format requirements.
Provide
clients or internal team with support on technical integration issues.
Write
transition plans to move development work into various environments.
Requirements:
Bachelor
Degree required, preferably in a IT related field
Business
Process Management experience
Two
years of experience with XML, XSD, XSLT and mapping data structures
Skilled
knowledge and experience developing and maintaining networked solutions
Demonstrated
problem-solving skills to troubleshoot data flow processes and translation maps
Must
be able to handle multiple projects at one time and be very results oriented
Experience
with SQL 05/08 and Reporting Writing
Excellent
analytical skills and attention to detail
Excellent
verbal and written communication skills including non-technical communication
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Technical Writer
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Technical Writer | Apply for this position |
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Overview:
The
Technical Writer at eMASON is responsible for writing, editing, indexing and/or
revising a variety of technical, user documentation and/or manuals for the
eMASON Clarifire® application. The technical writer will also collaborate with
the business, development and project management teams during all phases of the
client implementation process.
Responsibilities:
Create,
edit and maintain documentation for current and future eMASON clients.
Translate
business specifications into user documentation.
Plan, write
and maintain the Clarifire application user support documentation efforts
including online help screen.
Provide
document edits for business team.
Work with
Client Training Team in order to develop Client training materials.
Assist in
the maintenance of the eMASON and client portals.
Create,
update and maintain Client Specific User Guides covering client processes and
procedures using Adobe RoboHelp.
Be a
resource to Support Team and all employees on the Clarifire application
features.
Assist the
Business Development team in managing eMASON website content.
Requirements:
Bachelor's
degree, preferably in Journalism, English, Technical Communications, Computer
Science or related fields
Financial
Services/Mortgage lending experience preferred
A
minimum of three years writing experience, preferably in a technical field with
an emphasis on technical documentation
Exceptional
oral and written communication skills
Knowledge
of Adobe RoboHelp required
Proficient
in the MS Office Suite (Outlook, PowerPoint, and Excel) to rapidly produce
and/or update documents and reports
Familiarity
with conventions in form, structure, and notation of technical writing
Excellent
follow-up and follow-through skills
Ability to multi-task
in a fast-paced environment
Ability to
relate effectively with people at all levels in the company
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Business Project Manager
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Business Project Manager | Apply for this position |
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Objective
The Business
Project Manager is responsible for the successful delivery and completion of all
eMASON Clarifire implementations and related projects for a specific client. In
this role, the Business Project Manager is responsible for managing a team of Project
Managers, Business Analysts, Technical Analysts/Developers, Testers and
Trainers that deliver the business design, technical design, development,
testing, support and maintenance of all projects for the specified client to
ensure timely implementation.
Responsibilities:
Manage
the overall program coordination of the individual projects including managing
scheduling, assigning tasks, motivating resources, and resolving problems.
Adjust
project plans and/or resources to meet the needs of the client and eMASON.
Provide
consistent and comprehensive status reports, project updates, and ongoing
project health analysis, significant issue tracking, and communication with
project team, support, development and management on a regular basis.
Succinct, on point updates to executive team with identification of challenges
is imperative.
Create
project management artifacts such as project plan, project schedule and
associated task dependencies, risk list, scope documentation, and project
closeout.
Oversee
a large team (40 or more) which may include business analysts, project
managers, client, and client's consultants.
Create
documentation associated with transfer of knowledge of projects so that
executives are ensured continuity of project, client relationships and ability
to grow the team and make people cross functional.
Participate
in client interactions and meetings to ensure cross training, customer
satisfaction and management involvement as needed.
Ensure
reporting and communications is frequent and bi-directional.
Prioritize
action items on a consistent basis.
Facilitate
the creation of deployment approach, training plan, and supporting operational
needs.
Upon
client acceptance of completed project, work with Operations and Support teams
to facilitate training and transition for maintenance and ongoing support.
Create
project closure reports including validation of assumptions behind original
business case, lessons learned, and support of Operations during initial
period.
Create
repeatable implementation plans with focus on reduction of costs associated
with implementation and the creation of replicable methodologies.
Qualifications
Knowledge
of EDI and Business Application systems.
Strong
knowledge of project management theory and practices. Adhere to project
management processes and methodologies to ensure projects are delivered on
time, adhere to high quality standards, meet and exceed customer expectations
along with organizational goals
In depth, firsthand experience performing systems analysis,
systems integration, customer facing tasks, and troubleshooting
Experience implementing web based applications and understand the
concepts of web architecture.
Overview knowledge of the following technologies: ASP.Net, VB.net,
HTML, and XML (web services).
Experience
with business process reengineering, including gathering and documenting
requirements, documenting workflows and developing specifications for the
programmers required.
Professional
experience in a customer facing role with very strong communication skills with
ability to keep projects within budget and manage contract compliance.
Initiative
to learn the application for internal project management and reporting.
Working
knowledge of SDLC, IT systems and processes, methodologies and their direct
implementation to projects
Strong
business and systems analysis skills and experience with numerous environments
and architectures.
Ability
to discuss and negotiate complex tradeoffs with all levels of executive
management, supervisors and functional processors along with the internal
management of the teams.
Requirements:
A
Bachelors Degree in Business or related field is required. MBA or related
graduate level degree preferred.
Minimum
of 10 years plus proven success in high-tech account management and business
application implementations.
Financial
Services/Mortgage lending experience preferred.
Exceptional
verbal and written skills and reporting capabilities.
Up
to 40% travel during implementation periods
Experience
in managing the development and implementation of third party software
solutions preferred.
Ability
to work in a fast paced, passionate, family environment focused on service
excellence. Commitment and accountability is critical to success at eMASON.
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Network Engineer
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Network Engineer | Apply for this position |
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Overview:
The
eMASON Desktop and Network Engineer will provide technical support to eMASON's
internal staff. In addition, they will provide Level 2 help desk support to
eMASON clients as needed for application support. Some specific
responsibilities are to:
Install
and set up Windows PCs in a domain environment.
Install
and troubleshoot software as needed.
Provide
internal Help Desk Support.
Serve
as an administrator on a 2008 Active Directory with Exchange 2010; set up new
accounts, access and permissions.
Support
eMASON's internal cell phones and air cards for laptops (set up, configuration,
connectivity & synchronization issues).
Troubleshoot
client PCs for connectivity and setup in support of the Clarifire® application.
Perform
daily system backups using Symantec Backup Software.
Monitor and maintain company's anti-virus software.
Be
on call 24x7.
Job
Requirements:
Bachelor's
Degree in IT, Engineering, Computer Science or related field
Minimum
of two years of work experience as a Network Engineer in a Windows environment
Current
MCP certification or agreeable to work towards one
Minimum
of one year of experience in maintaining, administering and backing up
Microsoft Exchange 2007/2010, SQL 2005/2008
Excellent
troubleshooting skills.
Excellent
written and verbal communication skills.
Ability
to lift up to 35 lbs.
Desire
to develop Project Management skills.
Understanding
of TCP/IP, Network Monitoring and Network Sniffers.
Ideal
candidate would have some experience and knowledge of the following:
Internet
Information Server 6.0/7.0
Microsoft
SQL Server 2005/2008.
Visual
Basic (VB) and/or .NET programming
eMASON's
vision and mission are centered on creating a culture that reinforces our core
values of Commitment, Self Responsibility, Respect, Innovation and
Creativity.
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