Client Accomplishments
eMASON's accomplishments are measured by our clients' success using the
Clarifire application. Some of their achievements are:
- Bank of America - Bankruptcy and foreclosure processing using the Clarifire application increased productivity while transitioning away from outsourcing without hiring additional staff.
Automated the attorney referral process 99%; automated the reinstatement and payoff quoting process by 100%; automated the bidding process 80%; automated the MFR process 80%; automated the POC process 100%; most importantly the direct attorney relationship was strengthened by communicating through the Clarifire application.
- SunTrust improved its foreclosure referrals of 80% processing
time by using Clarifire!
- Increased individual processor workload capacity from 350 files to 1200.
- The Clarifire application benefits all of our clients in the areas of:
Finance - a decline in labor costs.
Process efficiencies - eliminate internal development and IT
costs.
Risk - increased automation eliminates human error; mitigate risks by controlling and standardizing the flow of our work.
- Saving $1.5 million in 3 weeks when using the Clarifire software!
- Fannie Mae selected the Clarifire application as the platform of choice for servicers and attorneys offering loss mitigation to borrowers. Currently more than 110 attorney firms and 24 mega-servicers in the
Fannie Mae network use the Clarifire application. Benefits include - data input cycle time reduced 68%;
workout approval cycle times reduced 53%; time to collect financial information from borrowers reduced by 50%; reduced the number of emails and follow-up communications by 80%; manual updating reduced 100%!
- Fannie Mae HAMP Certification - loans are decisioned in less than 24 hours! Our client received 1000 trial payments/signed agreements in one week - 3 months worth of work completed in one week by using the Clarifire application.
