eMASON’s Clarifire Application Enables Mortgage Industry to Comply with Single Point of Contact Guidelines

CLEARWATER, FL - July 8, 2011 - eMASON, Inc., a leader in business process automation software, today announced that its Clarifire application enables mortgage servicers to communicate directly with borrowers with its new feature, the Clarifire Community portal, while providing one "Single Point of Contact," as required by the Obama administration, federal regulators and Congress.

The U.S. Department of the Treasury recently released a supplemental directive to the Making Home Affordable Program that requires mortgage servicers to provide delinquent borrowers with a single point of contact throughout the entire default resolution process. The new policy guidance requires servicers to provide delinquent borrowers with a relationship manager by September 1, 2011.

eMASON has implemented the Clarifire Community™ portal to provide GSE and servicers with the technology necessary to meet the September 1 implementation deadline. The software enables them to timely deliver modifications, reduces cycle times and improves communication. The portal provides borrowers with a platform to communicate, receive notifications, upload required financial documents and review real-time status of their workout. Servicers using the Clarifire Community portal participate in the automated workflow, the workout qualification and decisioning for borrower inquiries, and have access to robust reporting and auditable processes that meet the requirements of the borrower delinquency management model.

"Clarifire provides the industry with the single point of contact though a technology platform of reliable centralized communication and work out activities between servicers and borrowers," commented Jane Mason, president & CEO of eMASON. "Innovative technology like Clarifire is the heart of the solution for mortgage finance reform and the single point of contact requirement and provides the industry with secure interactive web-based workflow."

This technology platform is the single access point for all types of participants in the default management cycle: counselors, mediators, attorneys, brokers, servicers, investors, and more share business processes.

eMASON‘s Borrower Delinquency Model (single point of contact) experts are available to assist mortgage servicers in their utilization with the new Clarifire Community, including:

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About eMASON, Inc.

eMASON, Inc. is the developer of Clarifire, a Software as a Service (SaaS) solution available in a secure, private cloud environment. Unlike other applications, Clarifire allows clients to tailor their automated business processes to evolving business rules and ever-changing regulatory requirements - at any time. The software also offers centralized communication, real-time collaboration, increased efficiencies and cost reduction. eMASON’s clients include Fortune 500 companies and the largest investors in the U.S financial services industry. Based in Clearwater, Florida, eMASON is among the nation’s 500 fastest-growing private companies, according to Inc. magazine. For more information about the company and its technology, visit www.emason.biz.

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Media Contact:
Stacie Hawkins
Director of Client Relations and Communications
eMASON, Inc.
866.222.3370
shawkins@eclarifire.com

 

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